Privacy policy


This privacy policy (“Policy”) governs the collection, use, and disclosure of your personal information, including but not limited to your name, email address, phone number, billing and shipping information, by diamond88. This Policy applies to all users of our website, including users who access our services for personal purposes, and is intended to inform you of how we collect, use and protect your personal information in accordance with applicable laws and regulations.

Types of Information Collected

At diamond88, we collect various types of personal information, including but not limited to:

Sensitive Information: Credit card information, bank account details, Social Security Numbers or other government identification numbers, biometric and behavioral data, health information, and other personal information that require a high level of protection under the law.
Contact Information: Your name, address, mobile phone number, email address, and details about how often and when you use our services.
Usage Information: Details about your usage of the website, including how often you visit the website, which pages you view, the length of your visits, and the type of device you use to access the website.
Communication Information: Any information you provide when you communicate with us, including in chat windows, messaging services, email or through social media platforms, such as your name, email address, phone number, and message content.
Please note that we do not collect any information about a user’s race, ethnic origin, political opinions, religious beliefs, or trade union memberships, as doing so may violate applicable laws and regulations.

Purposes for Which Your Information Will Be Used

We collect personal information for a number of purposes, including but not limited to the following:

Processing transactions: To fulfill your orders, process payments, manage your accounts, and send you related information.
Personalizing your experience: To tailor content and recommendations to you; to provide targeted offers, promotions and services.
Improving the website: To maintain the website and services; to develop new products and service offerings; to prevent fraudulent activities and improve website security.
Analyzing and researching customer behavior: To improve our services, develop new products, and provide better user experiences. Disclosure of Your Information

We do not sell, trade, your personal information to any third parties and will only share your information as necessary to provide services to you. In the case of a merger, acquisition, or restructuring of our business, we may transfer your personal information to third parties as part of that transaction.

In addition, we may be required to respond to lawful subpoenas, warrants, or other legal processes, or to establish or exercise our legal rights or defend against legal claims. In those cases, we may be required to provide your personal information to the relevant government authorities or to third parties such as lawyers, law enforcement agencies and fraud investigators.

Finally, We may need to share your personal information with our third-party service providers (such as payment processors, data analytics providers, customer service providers, and fraud prevention service providers) that we engage to provide services to us. These third-party service providers are bound by contractual obligations to keep your personal information confidential and not use it for any purpose other than providing services to us. We use industry-standard technical and operational security measures to protect the personal information we hold against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. Finally, we restrict access to personal information to only those employees who require the access to perform their jobs.

Children’s privacy

We do not knowingly collect personal information from children under the age of 13. If a child provides us with personal information, we immediately take steps to remove it from our systems.
How to Access, Update or Remove Your Personal Information

You have the right to access and control your personal information. We provide you with the ability to access, update or remove your personal information through our Privacy Policy Center. You can also send a request to our customer service department to remove your information from our systems by emailing us at privacy@[diamond88].com. Please note that there may be certain circumstances, such as where we have a legal obligation to retain your information, where we need to retain your information to resolve disputes, or where we need to retain your information to comply with law or contractual obligations, where we may deny your request. Finally, we may need to retain your personal information to comply with certain legal obligations, including those that require us to retain your information for a certain time period. You can learn more about your rights, including rights related to data access, by visiting your applicable data protection authority’s website.